FAQs

FAQ

We’re Here To Answer Your Questions.

At home pet euthanasias allows your mate a peaceful passing in a familiar, loving and dignified environment. Our personalised approach to pet euthanasia is proven to reduce their stress and anxiety levels. Furthermore, the family gets an opportunity to mourn privately and have a personalised procedure, with the little extra special touches. This is not possible in a Veterinary clinic.

The decision on whether to euthanise your pet will depend on various factors such as chronic health issues, pain and suffering or the quality of life of your pet. Talking to us about your pets’ circumstances will assist you in making an informed choice regarding all healthcare options available to you.

It is a personal choice as to whether other pets should be there during euthanasia. Some pet owners find comfort in having their other pets present to understand and say goodbye to their companion. However, others may find it too distressing or disruptive. If you are unsure, please don’t hesitate to contact us and consult so you can make an informed choice, based on your own circumstances. If you decide to, our Veterinarian will always allow the time for other pets to say their last goodbye to their mates.

Our follow up counselling call is a wellbeing check. If you consent during your booking, one of our qualified and experienced counselors will make sure things are going ok after the procedure. If required, they will give you support and guidance to get through this difficult time.

Losing a pet can be a profound and deeply affecting experience, often comparable to the loss of a family member. Grief counselling can help individuals and children process their emotions, navigate the stages of grief, and find healthy ways to cope with the loss, ultimately supporting their emotional well-being.

Should you require any further follow up support, your counsellor can provide you with personalised resources, because at Goodbye Mate we know everones grief journey is different.

Our specialist counsellors are bound by their respective regulatory bodies. Any information shared with our counsellor is treated as confidential and will not be shared with any other party (unless required by law). You can ask for further information from your Goodbye Mate counsellor.

Our Goodbye Mate counsellors recommend considering all factors when making this decision. Such as your child’s age, predisposition, medical conditions (neurodiversity, mental health conditions), other personal factors etc.) At Goodbye Mate we are in complete support of your choices. If you are unsure, we are able to provide a personalised consultation based on your family circumstances, help you prepare your family for the procedure and aftercare.

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Please note we charge an after hours and weekend fee of $99
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